Terms & Conditions:

  • Payment Terms: Customers must make payment in full before the order is processed and shipped. We accept various payment methods, including credit cards and PayPal.
  • Shipping Policies: Orders are typically processed and shipped within 1-3 business days. Customers will receive a confirmation email once their order has been shipped.
  • Return and Refund Policy: Customers may return products within 30 days of purchase for a full refund or exchange. Items must be in their original condition with proof of purchase.
  • Privacy Policy: Customer information is kept confidential and will not be shared with third parties. We use secure encryption to protect sensitive data for your peace of mind.
  • These terms and conditions are designed to ensure a smooth and transparent shopping experience for all customers on our ecommerce platform.


Shipping:

When shipping products we use Royal Mail as our primary postal service. This is due to the reliability we have found when using them, they are also the best value for money so we can offer the best postal rates for you, the customer. Our guarantee is that you will never pay full price for shipping, only a partial amount. For example, when you pay 99p for standard, the actual cost for sending a padded envelope is £1.55, we feel it is fair not to overcharge for shipping as we know it is a put-off for a lot of potentional buyers.